Foro GA3-240202501-AA2-EV03.

 Situation:

Working for contractor companies, it is very common that with each client who makes job requests, for the same type of problem, there are different types of processes in them, mostly documentary, adapting to the type of documentation to be delivered, regulations and times is essential to ensure satisfaction. the client's.

Now answer:

? What was the result of the experience?

it is not easy to adapt to new processes, especially after maintaining a rigid follow-up guide for them, learning to unlearn is the most important thing in this aspect and restart without prejudice using previous experience as a support to improve the quality of the final product .

? How did your flexibility and adaptability help you deal with the situation?

Since the process changes with each client, while the solution is the same, learning how they want to be informed about the evolution of their problems is always complex.

Having experienced different solutions to the same problem allowed me to open my mind to situations and offer more complete solutions thanks to the sum of the experiences of previous clients, managing to offer a better portfolio of services that is easier to adapt to new clients.

? Would you change anything to treat him better?

standardizing and generalizing processes is an easy way to solve different problems, but observing new solutions and applying them to current processes improves the quality of service, allowing customer satisfaction, which is why with each experience the portfolio grows in the same way. . reason why I would not change much since the fact of learning to unlearn is what is important